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Right of withdrawal

1. The customer has the right to withdraw from the contract within a 2 week period following receipt of the goods. The customer can withdraw from the contract by returning the merchandise or sending a brief note. A detailed explanation is not required. Compliance with the deadline is determined by the post date of the correspondence. The withdrawal notice and/or the return of the merchandise must be sent to:
Darmstädter Straße 11
50678 Köln / Germany
Tel. (+49) (0)221-4759420
E-Mail: info[ät]

The right of withdrawal is not valid for goods transmitted as files in electronic form. Moreover, the right of withdrawal does not apply for audio/video recordings or software if the delivered media has been unsealed by the customer.

2. The consumer is obligated to return the goods by packaged mail if he should decide to withdraw from the contract. Return shipment of orders valued at € 40.00 or less must be paid for by the customer unless the goods delivered are defective or not the same as ordered. Return shipment of orders valued at € 40.00 or more must not be paid for by the customer. Return shipment of these orders within Germany, if made during the period allowed, are free of charge.

3. The consumer will be required to compensate for any loss of value resulting from improper use of the goods before they are returned. The customer is allowed to carefully examine the goods. If the merchandise can no longer be sold as "new" the consumer must compensate for any loss of value that can be attributed to using of the goods in a way that exceeds normal examination.

Cologne, October 2013